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Our Customer Service Commitment to you
Our website is designed for ease of use, a great selection of products, and competitive prices. But our strength is our business ethics with regard to making the right decisions for our customers all the time.
- We'll pay the shipping if the mistake is ours.
- The shipping will still be covered if the factory makes mistakes.
- If the parts are not immediately available, we'll provide you options to help you.
- While troubleshooting your machine, if the part we send you does not fix the issue, there will not be a restocking fee most of the time.